11 matches found.
Authorisation for reproduction of banknotes
Banknote reproduction/use for advertising purposes
Procedure code: ES_BDE_C12_P55
Last update: 15/09/2025
The reproduction of euro banknotes or peseta banknotes and coins, or of images of them, must be authorised by the Banco de España. The regulations affect all banknotes and coins that have been or currently are legal tender in Spain.
Authorisations regarding cash
Enquiries regarding the banking regulation and disciplinary rules applicable to supervised entities
Enquiries regarding regulations
Procedure code: ES_BDE_C343_P208
Last update: 15/09/2025
Enquiries regarding the interpretation and implementation of the banking regulation and disciplinary rules applicable to entities supervised by the Banco de España (excluding those related to market conduct, banking transparency and customer protection, accounting, and financial and prudential reporting requirements).
Claims, complaints, grievances and enquiries
Exchange of euro banknotes and coins for others of a different denomination
Exchanging banknotes and coins
Procedure code: ES_BDE_C12_P184
Last update: 15/09/2025
The Banco de España exchanges low denomination banknotes and coins for higher denomination ones. It also does the opposite: exchanging higher denominations for lower ones.
Exchange and verification of banknotes and coins
Registration for courses for professional cash handlers
Training courses on banknotes and coins
Procedure code: ES_BDE_C12_P249
Last update: 15/09/2025
The Banco de España offers training courses to professional cash handlers and retail employees. These courses explain the security features of euro banknotes and coins, the conditions for putting them into circulation and the procedures for checking their authenticity and fitness according to the Eurosystems rules.
Courses and informative material
Registration for courses for the general public and groups
“Get to know the euro” course
Procedure code: ES_BDE_C653_P49
Last update: 15/09/2025
The “Get to know the euro” on-site course targets school students and teachers who want to learn about the security features of banknotes and coins and the procedure to be followed if a banknote or coin is suspected of being counterfeit. The “Get to know the euro” online course is available to the general public and organisations who want to learn...
Courses and informative material
Request for informative material and publications on cash
Informative material on banknotes and coins
Procedure code: ES_BDE_C653_P50
Last update: 15/09/2025
Informative material on euro banknotes and coins. You can ask for printed material free of charge subject to availability.
Courses and informative material
Request to exchange damaged or defective coins
Exchanging damaged/defective coins
Procedure code: ES_BDE_C12_P285
Last update: 15/09/2025
Individuals or entities may take damaged or defective coins to the branch offices of the Banco de España or their own bank, to have them examined and subsequently exchanged for new ones.
Exchange and verification of banknotes and coins
Request to exchange defective or damaged banknotes
Exchanging defective/damaged banknotes
Procedure code: ES_BDE_C12_P54
Last update: 15/09/2025
Individuals or entities may take defective, stained, soiled or torn euro banknotes to a Banco de España branch office or their own bank to have them examined and subsequently exchanged for new ones.
Exchange and verification of banknotes and coins
Signing up for an electronic service provided by the Banco de España
Signing up for an electronic service
Procedure code: ES_BDE_C361_P173
Last update: 15/09/2025
You can apply to sign up for the electronic services provided by the Banco de España to all its external users. Electronic service means all IT systems accessed by external users to carry out operations and/or exchange information with the Banco de España.
Electronic or IT
Documentation on sandbox projects with a favourable assessment
Procedure code: ES_BDE_C602_P279
Last update: 15/09/2025
Procedure for submitting documentation on sandbox projects that have received a favourable prior assessment.
Sandbox
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