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Accessibility policy

The Banco de España is committed to making its electronic office accessible to all, including people with a disability, regardless of the browsing context, in compliance with the provisions of Ley de Services de la Sociedad de la Información y de Comercio Electrónico (103 KB) Abre en nueva ventana. Therefore, it is completely updating its website content at in order to make access as universal as possible.

The new design of aims to achieve the double A (AA) level of accessibility, in accordance with those Pautas de Accesibilidad al Contenido en la Web 1.0 Abre en nueva ventanaestablished by the W3C  Abre en nueva ventana. The World Wide Web Consortium (W3C) is an international association comprising various organisations, personnel and the general public, who work together to develop standards which promote and disseminate best practices in web development.

This website aims to be accessible to everyone under equal conditions. Nonetheless, if you encounter any difficulty or wish to make a comment or suggestion, please do not hesitate to contact us by this contact form Abre en nueva ventana.

Main improvements implemented

  • Font sizes are relative , allowing users to increase or decrease the size of text according to their visual needs.
  • The images and tables contained in the pages provide a brief description of the information they contain. As a result, users of screen readers or text-only browsers can better understand the meaning of an image in a text and can use the summary to quickly assess whether the information is of interest to them.
  • The main language of each page is identified, in addition to any changes in the natural language of the text. This allows users of screen readers and speech synthesisers to handle and understand the text more easily.
  • The pages have a more logical internal structure , which allows users of screen readers or browsers such as Opera to access content more quickly.
  • The XHTML code and CSS used adapt to the grammar approved by the W3C  Abre en nueva ventanathus ensuring that different browsers and platforms display content correctly.
  • The information has been separated from its graphic presentation so that those users who wish may browse the content faster by disabling the option for downloading style sheets in their browser.


We recommend a minimum screen resolution of 1024 x 768 pixels. Nonetheless, the font sizes have been defined using relative units in order to allow font size to be increased or decreased from the browser options.

Current status

We are working to make all pages of Banco de España's electronic office accessible. In general, this accessibility statement affects all pages contained in the domain excluding documents published in Adobe PDF format.

Brief user guide

Where am I?

A route indicator has been incorporated to guide users; this locates the page being viewed in relation to the hierarchy of the website content and also allows the various levels of content to be browsed through links. For example, if the user is at the page containing the history of the Banco de España, located in the About us section, the content of the browser indicator will be as follows: Inicio > Administraciones> Petición de estudios de encargo a la Central de Balances

Ejemplo Migas de pan

Web Map

All pages of link to the Web Map section, which can be accessed using the Web map link in the upper browser menu of the website. This section provides an overview of the structure of the Banco de España corporate website and can be used to access any of its sections.


The first page header (marked with H1 label) indicates the name of the section in question. This is followed by a second-level header (H2 label) indicating the name of the page itself. Depending on the case, a third-level header may also be displayed (H3 label), etc. The correct XHTML mark-up of headers helps users with impaired vision or motor disability to move faster around the content of the website document. For example, JAWS users can use the INSERT + F6 key combination to access all page headers.


Informative images include explanatory texts through the “alt” attribute, which summarises the content to be transmitted to users of screen readers or voice browsers. The decorative images have been incorporated by means of the website's style sheets.

Font size

The pages of use relative font sizes so that users may increase or decrease the size of the text using their browser options. These options are normally available in the View menu, Text size option, or directly through the Control (CRTL) + key combination to increase the size or the Control (CRTL) - key combination to decrease it. It is also possible to hold down the Control (CTRL) key while moving the mouse wheel up or down.


In cases where the text of the link does not sufficiently describe its content, titles have been used (“title” attribute) to provide more information on the destination of the link. New browser windows do not open without prior warning to users. Therefore, this icon is always used Abre en nueva ventana , with the text Link in a new window in the “alt” attribute so that users of screen readers or voice browsers are also aware of this information.

Detalle del indicador de ruta

Acronyms and abbreviations

The acronyms and abbreviations used at have been semantically marked to describe their meaning when they are first displayed on-screen. This benefits both users of non-visual browsers, who can quickly identify each acronym or abbreviation in the document and learn its meaning, as well as users of visual browsers who gain contextual information, as can be seen in the image

Imagen tooltip


The portal only uses tables to show table data which are labelled with “scope” or “id” attributes to allow non-visual browsers to associate table headers with their respective rows and to relate the information to the captions (CAPTION label) and to the summaries of their content (“summary” attribute), thereby making them easier to understand.

Standards and formats used

The new design of aims to achieve the double A (AA) level of accessibility in compliance with those Pautas de Accesibilidad al Contenido en la Web 1.0 Abre en nueva ventanaestablished by the W3C  Abre en nueva ventana, together with certain pointers and guidelines for triple A (AAA) to improve final accessibility.

In addition to the Web Content Accessibility Guidelines, the XHTML 1.0 standard has been adopted for the mark-up of the content and cascading style sheets (CSS) for the visual design. As far as possible, the use of proprietary technology has been avoided as it restricts the use of certain apparatus or browsers. These standards ensure access to information using any browsing device which supports the recommendations of the W3CAbre en nueva ventana

Should users access the portal through a browser which does not support style sheets, the structural mark-up allows all content to be correctly displayed. It is also possible to browse when Javascript is not activated.

  • Accessibility guidelines : All pages endeavour to meet (at least) all the checkpoints of priority levels 1 and 2 of the Web Content Accessibility Guidelines 1.0. This is equivalent to a double A (AA) level of compliance according to the accessibility standards stipulated by current legislation.
  • Structure: The pages of the website have been validated as XHTML 1.0 Transitional.
  • Presentation: The visual presentation of the pages has been defined with style sheets in CSS, which have been validated to the CSS 2 specification.
  • If, despite all efforts, you should find a page on this website which does not meet the specified standards, please contact usAbre en nueva ventana , so that we can review and rectify the error.

Other formats used

  • PDF: Most information on the Banco de España electronic office is in standard XHTML format; it can therefore be accessed by all users. However, there are also many documents in Adobe Acrobat®, the popular PDF (Portable Document Format), which is generally used to preserve the content and layout of printed documents and publications. PDF documents (.pdf extension) can only be viewed with Adobe Acrobat Reader®, which can be downloaded free of charge at Adobe Abre en nueva ventanawebsiteAbre en nueva ventana. We recommend you use Adobe Acrobat Reader® 9.1 or a later version. (Warning: detected problems in filling in electronic forms with Adobe Reader DC version 2017.012.20093).
  • Flash: The website contains dynamic content in Adobe Flash® (.swf extension) which can only be viewed with Adobe Flash Player®. This can be downloaded free of charge at página de descargas del reproductor Flash Abre en nueva ventana
  • Word: Some online documents at are in Microsoft Word® (.doc extension) and can be viewed directly if any version of Microsoft Word is installed in your computer. Many other word processors also read this format.
  • Excel: Part of the online documentation at is in Microsoft Excel® (.xls, .csv extensions) and can be viewed directly if you have Microsoft Excel installed in your computer. For statistical data files published in .csv format, please consult the viewer recommendations for CSV filesAbre en nueva ventana .
  • PowerPoint: The website also has documents in Microsoft Power Point® (.ppt, .pps extensions) which can be viewed directly with any version of Microsoft PowerPoint installed in your computer.
  • ZIP: ZIP documents (.zip extension) are opened using the file compression and decompression programme WinZip®, although there are also similar programmes which support this same format. Should this software not be installed in your computer, it can be downloaded at versión de evaluación de WinZip  Abre en nueva ventana.

Multibrowser support

Browsers supported and share
Browser familySupport levelShare percentage
Chrome 100% supported 32.3 %
IE 7.0, 8.0 and 9.0 100% supported 22.0 %
Firefox  supported 19.2 %
Safari partly supported 14.8 %
Opera supported 2.2 %
Definition of support levels
  • Browser 100% supported: The presentation, display of content, navigation and functionality are optimal.
  • Browser supported: The display of content, navigation and functionality are the same as for the "browser 100% supported", but with a minimum degradation of the presentation layer.
  • Browser partly supported : The display of content, navigation and functionality are the same as for the "browser 100% supported", but with a slight degradation of the presentation layer which must never affect the display of content.
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