Catalogue of procedures

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Among our training options, we have available the on-site, videoconference or online course "Get to know the euro" aimed at traders and other professionals who handle cash or citizens who wish to familiarise themselves with the security features of banknotes and coins and what to do if they suspect that a banknote or coin may be counterfeit. In addition, any citizen, teacher or student can also take the online version of this course.

This course is aimed, in the on-site version, at traders and other professionals who handle cash. The online version is also available for citizens who wish to familiarise themselves with the security features of banknotes and coins.

Online:

• Online course:

There are two possibilities for accessing the online training:

1. Through the Banco de España platform. Request should be made by completing the form  “Contact form” in the “Contact us” section, selecting “Inscripción curso online: Conozca el Euro” in the “Trámite” list box.
2. In the case of organisations interested in managing the training of their personnel internally, the Banco de España offers the possibility of integrating the content to be displayed within their own in-house platforms. A content transfer agreement must be signed first in this case. Request should be made by completing the form provided in the “Contact us” section.

• On-site or videoconference course:

Aimed at retailers, the application for on-site or videoconference courses should be completed by the company or entity in which those who wish to attend the course provide the service. To do so, you must download the form "FDU-001 Formulario de inscripción a cursos presenciales y videoconferencia", available in the "Processing" section and, once completed and validated, send it attached by email to the address provided by default.