Catalogue of procedures

Registration for courses for citizens and large groups

Procedure code

ES_BDE_C896_P49

Process description

Among our training options, we have available the on-site, videoconference or online course "Get to know the euro".

Target audience

This course is aimed, in the on-site version, at school students and teachers who handle cash and who wish to learn about the security features of banknotes and coins and the procedure to follow if a banknote or coin is suspected of being counterfeit. The online version is also available for citizens who wish to familiarise themselves with the security features of banknotes and coins.

How to start the process

Online:

  • Online course:

There are two possibilities for accessing the online training:

  1. Through the Banco de España platform. Request should be made by completing the form  “Contact form” in the “Contact us” section, selecting “Inscripción curso online: Conozca el Euro” in the “Trámite” list box.
  2. In the case of organisations interested in managing the training of their personnel internally, the Banco de España offers the possibility of integrating the content to be displayed within their own in-house platforms. A content transfer agreement must be signed first in this case. Request should be made by completing the form provided in the “Contact us” section.
  • On-site or videoconference course:

Aimed at retailers, the application for on-site or videoconference courses should be completed by the company or entity in which those who wish to attend the course provide the service. To do so, you must download the form "FDU-001 Formulario de inscripción a cursos presenciales y videoconferencia", available in the "Processing" section and, once completed and validated, send it attached by email to the address provided by default.

Contact Us

Institutions Conduct Deparment

  • Postal address:

    Banco de España
    Departamento de Conducta de Entidades
    C/ Alcalá, 48
    28014 Madrid

  • Inquiries

    Tel.900 545 454 / 91 338 8830
    Contact form