The Banco de España shall accept the exchange of euro banknotes and coins for others of a different denomination.
For the exchange of coins:
The Banco de España shall require visitors to identify themselves by showing their DNI (Spanish National Identification Document), passport or residency certificate where the sum they wish to exchange is equal to or over 1,000 euros. Where the sum to exchange is less than 1,000 euros, the Banco de España may also request identification.
Any natural person.
It is necessary to make an appointment to carry out this procedure.
Euro banknotes and coins can be exchanged for others of a different denomination at the Banco de España building in Madrid (Calle Alcalá 48) or at other branches.
Under the heading “Other useful information” you can find the details of all the branch offices of the Banco de España.
The opening hours for public services are from Monday to Friday from 8.30 to 14.00.