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Exchange of euro banknotes and coins for others of a different denomination ES_BDE_C122_P184

Process description

The Banco de España shall accept the exchange of euro banknotes and coins for others of a different denomination.

For the exchange of coins:

  • At reception, the Banco de España shall accept up to 1,000 coins if separated by face value or 200 coins not separated by face value. This limit shall not apply to 1 to 20 cent coins which are delivered through the counting machines that the Bank has installed at branch offices.
  • For delivery to the public, the limit shall be 1,000 coins in standard packaging and/or 200 coins without packaging.

The Banco de España shall require visitors to identify themselves by showing their DNI (Spanish National Identification Document), passport or residency certificate where the sum they wish to exchange is equal to 1,000 euros. Where the sum to exchange is less than 1,000 euros, the Banco de España may also request identification.

Target audience

Any natural person.

How to start the process

In person:

In order to guarantee the security measures recommended by the health authorities, it is necessary to request an appointment in advance for this service at the Banco de España facilities. You can find all the relevant information and contact details at Public services during the COVID-19 crisisAbre en nueva ventana.

Euro banknotes and coins can be exchanged for others of a different denomination at the Banco de España building in Madrid (Calle Alcalá 48) or at other branches.

Under the heading “Other useful information” you can find the details of all the branch offices of the Banco de España.

The opening hours for public services are from Monday to Friday from 8.30 to 14.00.

Contact Us

Cash and Issue Department

  • Postal address:

    Banco de España
    Departamento de Emisión y Caja
    C/ Alcalá, 48
    28014 Madrid

  • Inquiries:
    Tel.: 91 338 5999
    FormAbre en nueva ventana

     

    Appointment:
    Request for appointment Abre en nueva ventana

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